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 Post subject: Questions regarding Payment
PostPosted: Sat Apr 02, 2011 2:30 pm 
Shop Sweep
Shop Sweep

Joined: Sat Apr 02, 2011 1:33 pm
Posts: 1
Hi folks,

I´ve ordered some items a few weeks ago - payment via CreditCard. Two weeks later I got it.

Now I want to order again per CreditCard - but I failed. Every time I got a message like:

"Reason: Declined Error: This transaction cannot be processed. (Code: 10554, Severity: ) "

Can anyone help with some informations?

Klaus
(Berlin, Germany)


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 Post subject: Re: Questions regarding Payment
PostPosted: Tue Apr 19, 2011 12:55 pm 
Forge Master
Forge Master
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Joined: Sun Jul 13, 2008 4:00 pm
Posts: 23585
We recently upgraded the security on our order processor.

As of a few weeks ago the Billing Info on your order MUST match the billing info on your credit card - word for word.
If not, the payment wont go through.

Thanks for the reminder - I need to post an announcement.

-A

_________________
http://www.flickr.com/photos/armothe/


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