Question Regarding Payment

Matthewbri · **Joined:** Thu Mar 03, 2011 8:25 pm **Posts:** 3

Hey! So, i recently got some cash in paypal credit(paypal dollars? i dunno) for my brithday.

Now, i want to buy some brickforge stuff for a post-apoc vingette, but i've hit a snag.

It will not let me choose the paypal credit. When i click paypal, i only get the choice to use a prepaid credit card that has like, 2 bucks left on it.

Is there anything i can do to fix this?

Also, if this is in the wrong section of the forums, i would request that it be moved to the relevant forum.

Thanks in advance!

Omicron · **Posted:** Fri Mar 04, 2011 12:55 pm

Usually it should be deducted automatically from your PayPal balance.

-Omi

Matthewbri · **Joined:** Thu Mar 03, 2011 8:25 pm **Posts:** 3

Well, sadly, it was not. Rather, i got the following:

Quote:

Declined Status: Error: The transaction cannot complete successfully. Instruct the customer to use an alternative payment method. (Code: 10417, Severity: )

Omicron · **Posted:** Fri Mar 04, 2011 5:17 pm

Do you have a bank account or other form of card linked to your Paypal account other than the prepaid card?

-Omi

Matthewbri · **Joined:** Thu Mar 03, 2011 8:25 pm **Posts:** 3

No, i don't. Is that the problem?

Armothe · **Joined:** Sun Jul 13, 2008 4:00 pm **Posts:** 23559

Do you have a credit card registered with PayPal? Is it expired?
The error you received has to do with a balance limitation on the PP account.

-A

Dylan · **Posted:** Sat Mar 05, 2011 8:40 pm

I'm not familiar with any PayPal credit system. How PayPal usually (always I thought?) works is you link your papal account to your bank account and when you make a transaction with PayPal, it automatically withdraws from or deposits to your bank account. As I said, I'm not familiar with the credit system you mentioned, but maybe there isn't enough left to cover the cost of your order?

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