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CatElVal
 Post subject: Got a wrong item in my order. :-(
PostPosted: Wed Jul 07, 2010 7:51 am 
Shop Sweep
Shop Sweep
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Joined: Mon Jun 28, 2010 12:00 pm
Posts: 4
Location: Ajax, Ontario, Canada
I received my order from BF last night, and I am happy with 99% percent of it, but I did order some goggles, and got what I believe is a utility belt instead. I don't mind all that much since I can probably use it, but I was expecting the goggles to improve the look of my Ray Stantz minifig.

I will still order from BF in the future, though. Looking forward to the guitars!

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http://www.flickr.com/photos/catelval/sets/ <- Most of that is LEGO

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Quickblade
 Post subject: Re: Got a wrong item in my order. :-(
PostPosted: Wed Jul 07, 2010 11:48 am 
Chief Smithy
Chief Smithy
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Joined: Sat Aug 02, 2008 5:02 pm
Posts: 4220
Location: New Castle, PA and From wherever he darn well pleases.
brickforge@gmail.com <------ That should set you on the right path to getting things corrected. :)

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"I might be a few bricks short of a wall, but they are Lego bricks. Watch where you step, because they hurt like a #*%$#" :)

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WhiteFang
 Post subject: Re: Got a wrong item in my order. :-(
PostPosted: Tue Jul 13, 2010 2:01 am 
Bucket Boy
Bucket Boy
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Joined: Sun Dec 20, 2009 6:43 pm
Posts: 18
Location: Singapore, Asia
Not to worry. Drop an email with your Order ID/Content to Brickforge, and one of the correspondent will provide a solution for your case.

I also had a mismatched piece in my order previously and I am satisfied with their response. :)

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MajikBananas
 Post subject: Re: Got a wrong item in my order. :-(
PostPosted: Mon Jan 10, 2011 12:30 pm 
Tong Novice
Tong Novice

Joined: Fri Mar 05, 2010 7:23 pm
Posts: 225
Location: Syr Darya Satellite Uplink
Same thing happened to me on my first order. Brickforge quickly sent me the correct piece. It only happens occasionally, and brickforge is still my favorite custom accesory vendor out there.

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Now is your time to rise up out of the opressed. To emerge from the shadows and ignite the thunder of FREEDOM!!

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