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 Post subject: Question about a certain piece...
PostPosted: Fri Nov 07, 2008 10:11 pm 
Crucible King
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Joined: Fri Aug 22, 2008 5:26 pm
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Location: Nebraska
Well, i got my order today, and everything was great, except one thing.. my Silver Battle Armor had a teensy gap in the back right hole, (where pauldron connects)... so the pauldron kinda wobbles. so my question is::
A ) are all the armors like that? if so then ignore me ^^
B ) is Brickforge like.. guaranteed? can i get a replacement, without having to pay?

I don't mean to be picky.. but the wobbly pauldron annoys me :\
It's not an "end of the world zomg im suing you!" thing, but i would like a replacement.
I'll get a pic as soon as possible, dont have a camera right now
Thanks... everything else is awesome B)

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 Post subject: Re: Question about a certain piece...
PostPosted: Fri Nov 07, 2008 10:49 pm 
Grind Guru
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Hmm.. maybe the.. well this gives me some in set of my next order. I'm not sure what happens though.

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 Post subject: Re: Question about a certain piece...
PostPosted: Sat Nov 08, 2008 1:04 am 
Shop Keeper
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Occasionally the molding process won't fully envelop the mold leaving gaps on the Battle Armor. This is a defect and you are certainly entitled to a replacement. Please e-mail us at brickforge@gmail.com and we'll be happy to get a good one out in the mail to you!


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 Post subject: Re: Question about a certain piece...
PostPosted: Sat Nov 08, 2008 9:04 am 
Mould Mason
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I'm glad to know that Brickforge has a replacement policy.

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 Post subject: Re: Question about a certain piece...
PostPosted: Sat Nov 08, 2008 11:07 am 
Hammer Ace
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Yes, it's good to know that BF has a commitment to quality. Welcome to the forum clone bear!

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 Post subject: Re: Question about a certain piece...
PostPosted: Sat Nov 08, 2008 11:15 am 
Grind Guru
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That's a relief! I was dreading the "pay for the part" secuence.

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 Post subject: Re: Question about a certain piece...
PostPosted: Sat Nov 08, 2008 12:35 pm 
Mould Mason
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Location: It depends.
Would a person have to "mail in" the piece in order to recieve a new one?

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Last edited by Shadow Metagross on Sat Nov 08, 2008 1:18 pm, edited 1 time in total.

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 Post subject: Re: Question about a certain piece...
PostPosted: Sat Nov 08, 2008 1:05 pm 
Grind Guru
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Maybe, sometime they have to make sure it's broken.

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 Post subject: Re: Question about a certain piece...
PostPosted: Sat Nov 08, 2008 1:07 pm 
Mould Mason
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I'm just suggesting that someone might try to trick the people into a free piece.

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 Post subject: Re: Question about a certain piece...
PostPosted: Sat Nov 08, 2008 1:17 pm 
Grind Guru
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Exactly the point of my last post.

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