Missing a Piece From Purchase

nate_th3_gr3at · **Joined:** Thu Aug 28, 2008 5:48 pm **Posts:** 7

I received my Brickforge order today and was, as always, amazed at the quality and perfection of the pieces. However, I soon noticed 1 of the 2 silver Powered Assault Commando Visors I ordered was missing from the purchase. :'(

I wasn't too disappointed, but I was wondering if you could send me this piece. I assure you this is no joke. I checked the order form, envelope, and bag the pieces came in for the other silver visor. I could not find it anywhere. If it is not to much of a problem, it would be nice if you could send me the silver Powered Assault Commando Visor.

1 other question. Was I supposed to send you an email about this because this was the first order that I was missing a piece from.

Thanks anyway,

Nat3

Cataweener · **Posted:** Mon Nov 10, 2008 9:54 pm

Well I hope it is worked out properly.

Starwars4J · **Posted:** Tue Nov 11, 2008 12:06 am

I had had a similar situation with my order...though with me it was a bit more :P I just e-mailed Brickwench earlier today when I got the package. I've never had a problem with BF before and I doubt I will again, I'm sure the crazy of trying to fill the rush of orders just meant a few things slip through the cracks. At least this answers my question of if it was just coming in a second shipment for some reason :P

Armothe · **Joined:** Sun Jul 13, 2008 4:00 pm **Posts:** 23559

Sorry about that guys. We had a record number of orders this past week and regretfully not only do a few things fall through the cracks but those Powered Assault Commando Visors have a tendency to literally fall through our fingers because they are so tiny! As is the case with any missing piece, please shoot us an e-mail at brickforge@gmail.com and we'll get missing pieces and/or replacements out to you asap.

-A

nate_th3_gr3at · **Joined:** Thu Aug 28, 2008 5:48 pm **Posts:** 7

Thanks so much Armothe!

nat3

Cataweener · **Posted:** Tue Nov 11, 2008 4:54 pm

Armothe wrote:

Sorry about that guys. We had a record number of orders this past week and regretfully not only do a few things fall through the cracks but those Powered Assault Commando Visors have a tendency to literally fall through our fingers because they are so tiny! As is the case with any missing piece, please shoot us an e-mail at brickforge@gmail.com and we'll get missing pieces and/or replacements out to you asap.

-A

We needed to know that! Thanks Armothe!

Mavric · **Posted:** Sat Nov 15, 2008 12:48 pm

i had the same problem except BF sent me 2 extra items what should i do with these...just keep them or send them back.

Blue Moon Knight · **Posted:** Sat Nov 15, 2008 1:02 pm

Mavric wrote:

i had the same problem except BF sent me 2 extra items what should i do with these...just keep them or send them back.

I believe my friend, that the pieces in question were freebies that Armothe was awsome enough to add!

JediSpring · **Posted:** Sun Nov 16, 2008 12:01 am

Yeah Armothe is generous and sends freebies, keep them. What I'm doing is posting a picture of the stuff I want to trade.

stickeater · **Joined:** Sun Sep 14, 2008 6:43 pm **Posts:** 62

Mavric wrote:

i had the same problem except BF sent me 2 extra items what should i do with these...just keep them or send them back.

keep them....and oh you stole my signature.

Missing a Piece From Purchase

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