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 Post subject: faulty order
PostPosted: Fri Apr 09, 2010 12:30 pm 
Furnace Scrub
Furnace Scrub

Joined: Mon Nov 16, 2009 3:17 pm
Posts: 32
Location: The Rubble, ruins of the 23 Librae system
My most recent order came today, and it was missing the 2 GITD Power Blades that I ordered. Can someone help? =U

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 Post subject: Re: faulty order
PostPosted: Fri Apr 09, 2010 6:03 pm 
Chief Smithy
Chief Smithy
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Joined: Fri Aug 01, 2008 12:52 pm
Posts: 499
Location: Minnesota
See here.

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 Post subject: Re: faulty order
PostPosted: Sat Apr 10, 2010 8:18 am 
Furnace Scrub
Furnace Scrub

Joined: Mon Nov 16, 2009 3:17 pm
Posts: 32
Location: The Rubble, ruins of the 23 Librae system
Thanks! :D

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 Post subject: Re: faulty order
PostPosted: Tue May 25, 2010 12:31 pm 
Bucket Boy
Bucket Boy

Joined: Mon Sep 15, 2008 11:29 am
Posts: 10
I recently had a faulty order as well. I used the contact us link as well as sending an email to brickforge@gmail.com. I believe I sent the emails on Saturday or Sunday but I have not heard back from the store. When the store corrects the order, will we receive an update on the status. I do not know how often or quickly emails are read and responded to so at this point I do not know if it has even received my emails.


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 Post subject: Re: faulty order
PostPosted: Fri May 28, 2010 1:42 am 
Chief Smithy
Chief Smithy
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Joined: Fri Aug 01, 2008 12:52 pm
Posts: 499
Location: Minnesota
fallon8090 wrote:
I recently had a faulty order as well. I used the contact us link as well as sending an email to brickforge@gmail.com. I believe I sent the emails on Saturday or Sunday but I have not heard back from the store. When the store corrects the order, will we receive an update on the status. I do not know how often or quickly emails are read and responded to so at this point I do not know if it has even received my emails.


Give it a few more days. The BF staff does not always send an email when sending replacement parts, so watch your mailbox. :)

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