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 Post subject: Shipping Delayed due to Inventory Processes
PostPosted: Tue Jul 14, 2009 9:23 pm 
Shop Keeper
Shop Keeper
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Joined: Tue Jul 15, 2008 8:05 am
Posts: 39
Each Year the 'Forge closes down operations to count and manage inventory. Starting Friday, July 17 and lasting through Sunday, July 26 no orders will be shipped out due to inventory processes. The last day orders will be shipped out will be Thursday, July 16 and will resume on Monday, July 27.

Again we are choosing to leave the store open so you may continue to browse products, update wish lists and place an order with the understanding that shipping is delayed. During this period we appreciate it if questions like "has my order shipped yet?" are kept to a minimum.

-BW


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 Post subject: Re: Shipping Delayed due to Inventory Processes
PostPosted: Tue Jul 14, 2009 11:04 pm 
Bucket Boy
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Joined: Thu Jul 09, 2009 11:06 am
Posts: 7
What is the usual turn around time on an order? If I place an order on Wednesday, is there any chance it will ship by Thursday?


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 Post subject: Re: Shipping Delayed due to Inventory Processes
PostPosted: Wed Jul 15, 2009 10:29 am 
Beheaded
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Joined: Sat Sep 20, 2008 4:02 am
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their turn around time is like 2-3 days unless a weekend, and the above dates mentioned.

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 Post subject: Re: Shipping Delayed due to Inventory Processes
PostPosted: Wed Jul 15, 2009 7:48 pm 
Forge Master
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Joined: Sun Jul 13, 2008 4:00 pm
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Any order placed before NOON EST on Thursday, July 16 will be shipped out before we close down.

-A

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 Post subject: Re: Shipping Delayed due to Inventory Processes
PostPosted: Wed Jul 15, 2009 10:11 pm 
Grind Guru
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Joined: Tue Apr 14, 2009 6:33 am
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Location: On the way to Brickfair '14
I will place my order tomorrow morning. 8B

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If the tanks succeed, victory follows. - Heinz Guderian


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 Post subject: Re: Shipping Delayed due to Inventory Processes
PostPosted: Thu Jul 16, 2009 10:39 am 
Bucket Boy
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Joined: Thu Jul 09, 2009 11:06 am
Posts: 7
Armothe wrote:
Any order placed before NOON EST on Thursday, July 16 will be shipped out before we close down.

Okay. I got my order submitted in time. I can't wait to receive it. :)


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 Post subject: Re: Shipping Delayed due to Inventory Processes
PostPosted: Thu Jul 16, 2009 12:19 pm 
Chief Smithy
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Joined: Sat Aug 02, 2008 5:02 pm
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Location: New Castle, PA and From wherever he darn well pleases.
:( Procrastinating gets you......delayed. Quickblade is now SlowOrderer :9 No worries from me though the money I'm going to spend is being guarded by minifigs wearing BF armor and wielding BF weapons. Money safe, order planned, BF items anxious to get here ;)

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 Post subject: Re: Shipping Delayed due to Inventory Processes
PostPosted: Sat Jul 18, 2009 4:23 am 
Bucket Boy
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Joined: Mon Sep 15, 2008 11:29 am
Posts: 10
I missed the deadline with my order. I placed my order on the last day but did not check the forum to see what time of day was the cut off. I was in a hurry to place my order and did not order everything I actually wanted to purchase. Is it possible to add additional items to the order I had already made so I do not have to pay for shipping again on the items I want to add?

Is it possible to contact them and cancel my order and request a refund? I would prefer to place the order once they resume normal operations so that I can add additional items. I am not sure what is involved with the inventory process. Is it just to check the status of the existing stock on hand or are some out of stock items going to be restocked as well. I have several items I want that are currently out of stock that I would also want to add to my order if they are restocked during this inventory process.


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 Post subject: Re: Shipping Delayed due to Inventory Processes
PostPosted: Sat Jul 18, 2009 10:42 pm 
Hammer Ace
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Joined: Mon Jul 21, 2008 3:20 pm
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Location: California
Once you place an order it's in the system and can't be reversed and that's what you need to check the forum at least once a day to see any updates.

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