How can I get some?
Currently we ask that you fill out our order form. Make sure your information is correct and complete!

Do you sell decals for minifigs?
Both RedBean and Armothe have created hundreds decal/sticker/wrap designs for minifigs over the past few years. Unfortunately we do not have the capacity at this time to list them and offer them for sale. They will be made available at some point in the future.

There appears to be a gap in my animal.
BrickForge animals consist of two sides that are snapped together to make a complete piece. The cow consists of four pieces due to the head movement. Occasionally, during our assembly process, these pieces do not get snapped as tightly as they could be. All that's needed is a bit of extra pressure to better close the gap. For pigs, press tightly in the space towards the bottom of the snout. For cows, this spot is usually located just behind the front legs.
 

I hit submit - what now?
Your order will be sent to us via e-mail. We will then calculate shipping costs and send you an invoice. Generally this process happens within 24 hours but occasionally could take a few days due to holidays or vacations. If you do not receive an invoice it could have been for many reasons - most likely your e-mail was incorrect. Please contact us with your proper e-mail address.

I received an invoice....
We humbly ask that you pay in a reasonable amount of time. We view an order as a commitment on your part to support what we are doing for the community - please follow through. See our policies below for payment and shipping options.

I paid!
Excellent! Once we receive payment we mark your order as "Paid/Not Shipped". We usually ship domestic orders out the next day with exceptions of holidays and whether or not we have other personal commitments such as travel or vacation. We ask that you refrain from immediately asking us for a shipping update. We currently do not have the means provide a method of customer order tracking, nor can we possibly update each and every order via e-mail once shipped. If you haven't heard from us or received your domestic package after TEN days feel free to e-mail us to find out why. International orders can take up to three weeks to receive. See our shipping policies further down on this page.

Yay! I received the order......something is missing.
First double-check your package as well as the surrounding area. These parts are small and can sometime fall on the floor as you open the polybags. Perhaps the part is inside or stuck to another part? If you can't locate the piece, e-mail us and we will send out a replacement.


Policies:

Minimum Order - $10.00:

Shipping:
All orders are shipped using the United States Postal Service.
BrickForge is not responsible for lost or damaged packages! Both Domestic and International orders have the option of being shipped either USPS First Class or Flat Rate Priority. If you need Insurance or Delivery Confirmation please mention in the Comments section upon placing your order. Expect domestic orders to take up to 7 days to arrive. International orders can take up to 3 weeks.

Domestic First Class Costs

Order Total:		$10-$100	$100-$200	$200-$300	$300+
		$2.00	$3.00	$5.00	$9.00

Domestic Flat Rate Priority Costs

Order Total:		$10-$100	$100-$200	$200-$300	$300+
		$7.00	$8.00	$10.00	$14.00

International First Class Shipping Costs

Order Total:		$10-$100	$100-$200	$200-$300	$300+
		$4.00	$5.00	$8.00	$14.00

International Flat Rate Priority Shipping Costs
Unfortunately, insurance for International orders is no longer available. However, to better insure your package arrives to you we can ship your package USPS Flat Rate Priority for an additional cost. Please keep in mind that this does not include insurance or tracking of any type.

Order Total:		$10-$100	$100-$200	$200-$300	$300+
		$14.00	$14.00	$14.00	$14.00

Payment:
BrickForge can accept the following methods of payment: