Archive for the ‘policies’ Category

No Shipping July 4

Just a reminder that the post office will be closed on July 4 – and so will we! That means after today, orders won’t be shipped out until Wednesday the 6th. Have a great celebration!

Shipping Delay

Due to yearly inventory, orders received between March 24-30 will be shipped out March 31. We apologize for the delay.

International Post Update

As of immediately we are upgrading the following international parcel class:

USPS Priority Mail International (medium box) is now USPS Express Mail International (medium box)

You read that right…..Express! Faster delivery time (4-6 days) at less cost! (US$39.00)

Missing Order Policy

In the past we’ve graciously reshipped orders that were lost due to insufficient address or delivery error. Not a big deal when it happens once a month, devastating when it happens once a week. Due to the increasing number of customers who continue to provide insufficient shipping addresses we are forced to implement a Missing Order Policy. Please be sure to review the new policy prior to placing an order.

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