Policies
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–DISCOUNTS–
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BrickForge owes its existence to the countless LEGO & minifig fanatics who strive for better MOCs and additional customized accessories. Rather than work through resellers we prefer to serve our customers directly via our online store and various brick-oriented events. This allows us to better control the flow of product to the market and provide a uniform presentation of the BrickForge brand. However, demand is a powerful force and we realize the inevitability of our products showing up on the secondary market.
We do not officially endorse resellers of BF product, which is why we do not provide dealer incentives or preferred member discounts of any type. Rather, we provide impartial, global savings based on amount spent. We feel this best extends our appreciation to loyal customers and those interested in placing larger, bulk orders. Discounts will automatically appear in your shopping cart.
Spend $50 and receive a 10% discount
Spend $200 and receive a 12% discount
Spend $500 and receive a 15% discount
Spend $1000 or more and receive a 20% discount
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–SPONSORSHIP–
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BrickForge prides itself in bringing the community dozens of accessories in an array of vibrant colors. Due to the sheer size of our inventory there will likely be parts in some colors that are intentionally skipped over, limited edition or even discontinued. Because we are committed to helping acolytes of the brick maintain creativity and consistency in their MOCs we offer a customer-driven sponsorship program.
All of our products are batched into smaller segments called sprues. A typical sprue will contain up to 12 products based on size and complexity. A 242 ton injection molding machine delivers molten ABS into the sprue causing all the products on that particular sprue to take shape. The pieces are then cooled, ejected, and separated for sorting. Typically all items on a sprue are run simultaneously; although there are shut-off gates to each piece. Thus, when considering sponsorship understand that all products* sharing the same sprue will be made as well.
Sponsorship consists of a $125 (min)** pre-order plus a $25 color-mixing fee ($45 for trans and other non-standard colors). You may pre-order any combination of items from that sprue as long as they add up to $125 (min)**. As a gesture of appreciation we will offer to add your name, forum ID or internet handle on each sponsored product so the community can applaud you personally. Sponsors will also be charged USPS Priority shipping (delivery confirmation included). Production takes between 3-6 weeks. Payments accepted via PayPal or Money Order.
Q: Which items should I consider sponsoring?
A: Items in colors not currently offered
A: Items specifically marked “Limited Edition”
A: Items that have been discontinued
Q: What about items that are Temporarily Out-of-Stock?
A: Popular items that comprise our staple product base are restocked regularly
Q: What if BF already plans on running the item I want to sponsor in the color I want?
A: We do not, and will not share our inventory schedule publicly so there really is no way of knowing. Serious inquires should contact us to acquire details. Casual requests should be made on the BrickForge forum.
*Residual inventory becomes the sole property of BrickForge, who reserves the right to distribute in any manner seen fit.
**Discounts are not applicable to sponsored products.
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–RETURNS–
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All sales are final and all charges from those sales are nonrefundable. We do not have the resources to process returns due to unwanted merchandise. We are happy to replace defective products. See Warranty & Guarantee.
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–PRIVACY–
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Please review our Privacy Policy
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–MISSING ORDERS–
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Please review our Missing Order Policies and procedures if you discover an order has gone missing.
